It was great to read through last week’s feedback and see what learners took away from the sessions. The Manual Handling All Wales Passport course received some warm words, with people appreciating the clear and informative delivery. One learner said, "Great course, informative instructor. Enjoyed the 2 day Manual Handling course and would recommend to others. Thanks Alfie." Another simply shared, "Very informative and clear information, positive experience overall." It’s nice to hear that both the theory and practical elements hit the mark, with one commenting, "Both theory and practical demo great."

Meanwhile, the Prevention & Management of Violence & Aggression Refresher course had feedback that highlighted the approachable style of the trainer. Comments included, "Geoff made the course very enjoyable and kept everyone engaged," and "Great trainer, very knowledgeable and a good laugh. Makes the session more enjoyable." It’s always encouraging when learning feels both useful and relaxed.

Overall, the courses last week scored consistently high ratings across the board, with learners finding value in the content and the way it was shared. As one participant put it, "Excellent 2 days thank you," capturing the kind of experience we love to support. It’s rewarding to see the mix of knowledge, clarity, and a bit of good humour coming through in the feedback.