It was great to read through last week’s feedback and see what learners took away from the sessions in Merthyr Tydfil and Cardiff. The Prevention & Management of Violence & Aggression course in Merthyr Tydfil gathered quite a bit of attention, with plenty of comments on how engaging and informative the training was. One learner mentioned, "Done this practical training before, but saw some moves today that I didn’t see with the last company, so really impressed." It’s always encouraging to see that our courses can offer fresh and useful insights even to those with prior experience.

Geoff’s approach seems to make a real difference too. Feedback like “The best teacher ever, he is full of energy and find ways to make you understand what he is teaching you” and “Very enjoyable course. Geoff is a very intelligent trainer, definitely learnt a lot and very patient with new members” underlines the value of having someone who combines knowledge with a patient and friendly style.

Over in Cardiff, the Emergency First Aid at Work course also received warm remarks. Alfie was described as "very knowledgeable and friendly and made the course enjoyable," while others appreciated the clear and helpful delivery, with one learner saying, "The training was very helpful and easy to understand. It improved my knowledge and gave me more confidence in carrying out my responsibilities." It’s always satisfying to hear how a course boosts confidence and practical skills.

Overall, the feedback shows learners felt supported and well taught across both courses. Comments like "Very impactful Course Amazing Trainer" and "Excellent training" neatly capture that sentiment. It’s good to see that the course materials and teaching styles come together in a way that works well for those attending.