It was great to read through last week’s feedback and see what people took from the sessions. A lot of the comments focused on how engaging and knowledgeable the trainers were, with Geoff and Alfie popping up often in the conversation. One learner said, "Geoff is an excellent teacher and trainer. His knowledge, clear explanations, and supportive approach make the training effective and enjoyable." Another noted, "Really helpful and interactive sessions. Liked the way how Geoff took the classes especially the practical ones." It’s clear that the practical elements of courses like Prevention & Management of Violence & Aggression really hit the mark for those attending.

Alfie also got some nice mentions on the Manual Handling All Wales Passport course, with comments like "Good manual handling course thank you Alfie" and "Good training, Alfie made it enjoyable and very informative." It’s always encouraging when the trainers’ approachable style helps make the content easy to follow and even fun.

Even in the refresher courses, learners found the sessions worthwhile. A quick thank you to Geoff came through simply as "Geoff was fantastic as always," showing a steady appreciation for his delivery on the Prevention & Management of Violence & Aggression Refresher courses.

Overall, the week’s feedback makes it clear that the trainers’ knowledge and friendly approach are really valued. It’s also good to see how often the interactive, hands-on parts of the training get a mention – it seems to make all the difference in helping people feel confident about what they’ve learnt. As one learner put it, "The trainer Geoff and Alfie both were energetic and was interesting. They both taught very nicely." That kind of comment really sums up the feeling from last week.