Course overview
Our Prevention and Management of Violence and Aggression Refresher course is designed for health and social care staff who need to revisit practical skills in prevention, de-escalation and safer responses. It supports organisations that want to maintain confidence, consistency and safer decision-making across teams without repeating a full initial programme where refresher development is more appropriate. Our PMVA Refresher training is certified by BILD ACT as complying with the Restraint Reduction Network Training Standards, helping organisations choose refresher training linked to recognised standards and safer practice.
This is PMVA refresher training in South Wales built around the realities of health and social care. In many services, staff need regular opportunities to revisit how they recognise distress, respond early, de-escalate effectively and reduce risk while protecting dignity, safety and wellbeing.
The programme helps learners refresh both knowledge and practical confidence. That includes revisiting triggers and escalation, strengthening communication and de-escalation strategies, reinforcing safer professional responses and, where appropriate, refreshing safer disengagement or breakaway skills in a way that remains proportionate, lawful and focused on reducing harm.
Who is this course for?
- Health and social care staff who have previously completed PMVA training and need a refresher
- Teams that want to maintain consistency in prevention, de-escalation and safer responses
- Employers that need practical refresher training shaped around real working environments
- Services that want to reinforce safer practice, dignity and least restrictive approaches
What the course covers
- Refreshing understanding of behaviours of concern, triggers and contributing factors
- Reviewing early warning signs and patterns of escalation
- Revisiting communication and de-escalation strategies that reduce risk
- Refreshing situational awareness, dynamic risk assessment and safer decision-making
- Reinforcing professional boundaries, teamwork and coordinated responses
- Refreshing safer disengagement and breakaway responses where appropriate
- Reviewing legal, ethical and professional considerations including proportionality and least restrictive practice
- Supporting dignity, safety and person-centred care throughout challenging situations
- Revisiting post-incident reflection, reporting and learning
Why this refresher matters
Good PMVA refreshers are about much more than repeating technique. In care settings, staff need opportunities to revisit safer responses, rebuild confidence, update judgement and reinforce how prevention and communication can reduce risk before situations escalate.
Refresher training also helps organisations maintain consistency. It supports teams to use shared approaches, reinforces safer decision-making and helps prevent practice from drifting over time.
PMVA refresher training for health and social care in Wales
For many employers, refresher training is an important part of maintaining safer practice, reducing avoidable incidents and supporting staff well. That is why this course is especially relevant for health and social care organisations in Wales that want a practical, consistent approach to prevention, de-escalation and safer responses.
Public courses and private delivery
We run public PMVA refresher courses in South Wales, helping individuals and organisations access practical refresher development more easily. We also provide private on-site delivery across Wales and the UK for employers who want refresher training delivered within their own setting.
For private courses, we can tailor delivery to reflect your service user group, internal procedures, risks and working environment. This helps make the refresher more relevant and easier to apply in day-to-day practice.
To book, choose a date from the list on this page. You can pay by card using Stripe or select the invoice option during booking. If you need private delivery for your team, please get in touch and we can tailor the course around your organisation.
